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Terms and Conditions of Use


In order to make the information exchange more effective, Capodimonte's Finest invites You to read carefully through the following notes.

General Notes


- All the creations are exclusively made of certified and guaranteed Capodimonte Porcelain.


- Each product is hand-decorated with the three-phase technique (“pittura a terzo fuoco”) or in cold.


- All the product lines are potentially customizable in the measures, colors and patterns (type of flower, theme, etc.) of Your choice.


- The measurements indicated on the website may undergo minimum oscillations (few millimeters) in relation to the fact that the Capodimonte Porcelain during the cooking process withdraws of 20%.


- As for considerable orders forwarded by retailers, Capodimonte’s Finest reserves the right to apply special discounts as well as the right to engage or not a business relationship. Also, Capodimonte's Finest reminds his customers for orders above 70 KG/V you can arrange the most convenient mode of shipment (even if not provided directly from our e-commerce platform) directly with the administration, by sending an email to or using our contact form.


- In case You did not find the product You desired, Capodimonte’s Finest invites You to provide either a photo or even a draft of what You were looking for in order to evaluate both costs and feasibility of the work.


- Concerning delivery time, due to the manufacturing process, which is entirely handcrafted, it may vary even considerably: depending on quantity, location and laboriousness of the piece from 5 to 30 and more workdays, from Monday to Friday, starting from the day after the confirmation of the payment. Therefore, in the case of particular needs about delivery time, Capodimonte's Finest invites You to contact in advance the administration.


- Our delivery carriers are Fedex® (EU, Extra-EU, International) and MailBoxesEtc.® (Italy), therefore, we consider valid their transportation terms and conditions.


- Regarding shippings outside the EU, some countries may apply custom duties charged to customers. To get more informations, please contact your country's customs offices.


- In case of items returned for reasons not ascribable to Capodimonte’s Finest, we will reserve the right not to refund the deposit required to submit the order as well as any supplementary transportation costs.


- During August, Christmas and Easter period, the processing time can go through delays and slowing downs. For this reason we beg our customers to contact preventively our administration in order to know our delivery time.



Terms & Conditions

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law:

1. Permission is granted to temporarily download one copy of the materials (information or software) on Capodimonte’s Finest website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

- modify or copy the materials;


- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);


- remove any copyright or other proprietary notations from the materials; 


- transfer the materials to another person or "mirror" the materials on any other server.


2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Capodimonte’s Finest at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Capodimonte’s Finest has not reviewed all of the sites linked to its Internet web site and it is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Capodimonte’s Finest of the site. Use of any such linked web site is at the user's own risk.
4. Capodimonte’s Finest may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
5. Any claim relating to Capodimonte’s Finest website shall be governed by the Italian Law without regard to its conflict of law provisions.


 Privacy Policy

Capodimonte’s Finest undertakes to respect the Privacy in conformity with the Legislative Decree no. 196 dated 30 June 2003.

Right of Withdrawal

Capodimonte's Finest adheres unconditionally to the Legislative Decree of 22 May 1999, n. 185 "Implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts," published in the Official Gazette no. 143 of 21 June 1999, with grinding G.U. n. 230 of 30 September 1999.

NOTE: Any supplementary transport costs incurred for the return of the goods, for reasons not attributable to Capodimonte's Finest, will be borne by the customer who intends to apply this law.